{"id":43713,"date":"2025-09-04T11:46:12","date_gmt":"2025-09-04T09:46:12","guid":{"rendered":"https:\/\/hybridagency.be\/?page_id=43713"},"modified":"2025-09-25T08:51:45","modified_gmt":"2025-09-25T06:51:45","slug":"omnichannel","status":"publish","type":"page","link":"https:\/\/hybridagency.be\/en\/services\/omnichannel\/","title":{"rendered":"Omnichannel"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_fc935353 has_text_color height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><nav class=\"g-breadcrumbs separator_custom\" itemscope itemtype=\"http:\/\/schema.org\/BreadcrumbList\"><div class=\"g-breadcrumbs-item\" itemscope itemprop=\"itemListElement\" itemtype=\"http:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/hybridagency.be\/en\/\"><span itemprop=\"name\">Home<\/span><\/a><meta itemprop=\"position\" content=\"1\"\/><\/div><div class=\"g-breadcrumbs-separator\">\/<\/div><div aria-current=\"page\" class=\"g-breadcrumbs-item\" itemscope itemprop=\"itemListElement\" itemtype=\"http:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Pages<\/span><meta itemprop=\"position\" content=\"2\"\/><\/div><\/nav><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_6e1742b4 height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_3ae408c5\"><div class=\"wpb_wrapper\"><h1>Omnichannel Retail? Trust a digital strategy!<\/h1>\n<p>The retail world is changing at lightning speed. That\u2019s why the digital strategy of ambitious retailers focuses on omnichannel retail.<br \/>\nAt Hybrid, we develop digital strategies that maximize the power of omnichannel retail.<\/p>\n<p>We connect data and channels to make every touchpoint work together optimally. From online campaigns that drive traffic to stores to loyalty programs that stimulate repeat purchases: every link contributes to more reach, more conversions, and strong customer relationships.<\/p>\n<p>No fragmented actions, but an integrated approach that makes your brand visible and relevant everywhere. This way, online and offline strengthen each other, and you build sustainable growth in an increasingly competitive retail market.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_4e3ce60a height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Successful Omnichannel Retail? Then a digital strategy is a true must!<\/h2>\n<p>Retailers constantly face new challenges. They must deal with lockdowns, economic fluctuations, increasing digitalization, the rise of international players\u2026<\/p>\n<p>That\u2019s why more and more retailers choose an extensive omnichannel approach. They go beyond a strategically placed QR code or a webshop with a limited product range. Smart retailers follow a well-thought-out digital strategy with a focus on omnichannel.<\/p>\n<p>Discover how we support major omnichannel retailers such as Ava, Aveve, Maxi Zoo, X2O, Bristol, and Twice as Nice.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_ff58f711 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"768\" data-src=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid4-1024x768.png\" class=\"attachment-large size-large lazyload\" alt=\"Hybrid\" data-srcset=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid4-1024x768.png 1024w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid4-300x225.png 300w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid4-150x113.png 150w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid4.png 1600w\" data-sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/768;\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_4e3ce60a height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>What is omnichannel retail?<\/h2>\n<p>Today\u2019s challenges mean that retailers constantly need to adapt. The classic model no longer works\u2014but which approach does?<br \/>\nWe\u2019ll briefly explain the different options:<\/p>\n<h4>Single-channel retail<\/h4>\n<p>Single-channel retail is the \u201cclassic\u201d form. A single-channel retailer sells products through one channel: a website, marketplace, webshop, or store.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_ff58f711 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"768\" data-src=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid-1-1024x768.png\" class=\"attachment-large size-large lazyload\" alt=\"Hybrid\" data-srcset=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid-1-1024x768.png 1024w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid-1-300x225.png 300w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid-1-150x113.png 150w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid-1.png 1600w\" data-sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/768;\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Multichannel retail<\/h4>\n<p>Multichannel retailers go a step further. They give customers the ability to buy products whenever and wherever they want. However, their different sales channels are not aligned, which can lead to price differences and communication issues.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Omnichannel retail<\/h4>\n<p>Omnichannel retailers put their customers at the center. Consumers can buy products at any time and through any channel. Omnichannel retail revolves around experience and uniformity, without any deviation in price, service, or information.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_4e3ce60a height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row us_custom_9733e307 has_text_color via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;--laptops-columns-gap:3rem;--tablets-columns-gap:3rem;--mobiles-columns-gap:1rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Omnichannel Compass<\/h4>\n<p>We help retailers with a clear omnichannel compass. Here, we compare ROAS on e-commerce, LTV, and the value of footfall with the efficiency of traditional media.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_1\" href=\"\/en\/contact-us\/\"><span class=\"w-btn-label\">Request your omnichannel audit<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_37be76d7 height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>A digital strategy for omnichannel retail<\/h2>\n<p>Omnichannel Retail is the business model for retailers in the digital age. It\u2019s the most efficient way to win the hearts of customers and convince them to (re)buy from you.<br \/>\nThat\u2019s why we focus our digital omnichannel strategies on different aspects:<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs accordion toggle_style_1 remove_indents\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section active\" id=\"sda9\"><button type=\"button\" class=\"w-tabs-section-header active\" aria-controls=\"content-sda9\" aria-expanded=\"true\"><h5 class=\"w-tabs-section-title\">Objectives &amp; growth<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-sda9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Why choose an omnichannel approach? What is the goal? How does omnichannel retail contribute to your growth?<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"bf57\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-bf57\" aria-expanded=\"false\"><h5 class=\"w-tabs-section-title\">Customer journey<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-bf57\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Who are our different customers? When are they looking for what? How can we respond better?<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w0ae\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-w0ae\" aria-expanded=\"false\"><h5 class=\"w-tabs-section-title\">Channels &amp; usage<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w0ae\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Which channels do our customers use? Why? What motivates them to click on social ads, emails, etc.?<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i260\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-i260\" aria-expanded=\"false\"><h5 class=\"w-tabs-section-title\">Data<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i260\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>What data is available? How can we combine online and offline data sources? How do the different channels strengthen each other?<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f3bc\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-f3bc\" aria-expanded=\"false\"><h5 class=\"w-tabs-section-title\">Concrete to-do\u2019s<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f3bc\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>What steps do we need to take to grow into an omnichannel retailer? Which to-do\u2019s are crucial? What is needed for that?<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k52f\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-k52f\" aria-expanded=\"false\"><h5 class=\"w-tabs-section-title\">Compass<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k52f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>What about ROAS on e-commerce? How long is the lifetime value? What is the value of store visits? How does this compare to traditional media?<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t6a2\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-t6a2\" aria-expanded=\"false\"><h5 class=\"w-tabs-section-title\">Organization<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t6a2\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>How do you set up a successful omnichannel organization? What people are needed? What about recruitment, retention, training&#8230;?<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_ff58f711 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"768\" data-src=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid3-1024x768.png\" class=\"attachment-large size-large lazyload\" alt=\"Hybrid\" data-srcset=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid3-1024x768.png 1024w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid3-300x225.png 300w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid3-150x113.png 150w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid3.png 1600w\" data-sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/768;\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_135d0dd9\"><div class=\"wpb_wrapper\"><p style=\"text-align: center; line-height: 1.5;\"><strong>A strong digital strategy provides clear and practical answers to these questions. It serves as a blueprint to grow into an omnichannel retailer.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Strategic solutions for retail<\/h2>\n<p>The digital strategy of another retailer? Chances are it\u2019s not applicable to your company. Omnichannel retail revolves around your customers, not those of your competitors. That\u2019s why Hybrid offers different strategic approaches:<\/p>\n<h4>Online Performance Audit<\/h4>\n<p>The Online Performance Audit is the starting point for retailers. We analyze your current approach, objectives, processes, resources, and campaigns. On top of that, we give the necessary tips to transform your business into omnichannel retail.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2 icon_atright\" href=\"\/en\/services\/boost-your-online-performance-now\/\"><span class=\"w-btn-label\">Request a performance audit<\/span><i class=\"fas fa-chevron-right\"><\/i><\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_ff58f711 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"768\" data-src=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid10-1024x768.png\" class=\"attachment-large size-large lazyload\" alt=\"Hybrid\" data-srcset=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid10-1024x768.png 1024w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid10-300x225.png 300w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid10-150x113.png 150w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid10.png 1600w\" data-sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/768;\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Omnichannel Growth Strategy<\/h4>\n<p>Want to grow into an omnichannel retailer? Then the Omnichannel Growth Strategy is the perfect tool. We create a tailor-made strategy based on an in-depth intake and analysis. This gives you a concrete overview of the action points that will strengthen your growth plans.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Workshops<\/h4>\n<p>We organize targeted workshops with omnichannel experts. They map out exactly what you need: from personas and interests to customer journeys and touchpoints. Fully tailored to your needs.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2 icon_atright\" href=\"\/en\/contact-us\/\"><span class=\"w-btn-label\">Discover the opportunities for your retail<\/span><i class=\"fas fa-chevron-right\"><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_4e3ce60a height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row us_custom_9733e307 has_text_color via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;--laptops-columns-gap:3rem;--tablets-columns-gap:3rem;--mobiles-columns-gap:1rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Hybrid, your strategic rock in the surf<\/h4>\n<p>Are you a single-channel retailer? Do you already have some years of multichannel retail experience? Or are you not getting the desired results from your omnichannel approach? Our strategic experts can help you either way.<\/p>\n<p>We\u2019ve already done this for many other retailers. Together with well-known names like Impermo, X2O and AVA Papierwaren, we made the leap to an omnichannel approach.<\/p>\n<p>We gave all these retailers the insights they needed and supported them in their transition to omnichannel. We set up the necessary systems, made adjustments where needed, and looked for opportunities to achieve their goals.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_4e3ce60a height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-hwrapper valign_bottom align_justify\" style=\"--hwrapper-gap:3rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Success stories in omnichannel retail<\/h2>\n<\/div><\/div><div class=\"w-btn-wrapper align_none hide_on_mobiles\"><a class=\"w-btn us-btn-style_1 us_custom_505c16b0\" href=\"\/en\/cases\/\"><span class=\"w-btn-label\">See all our cases<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-grid us_grid type_grid layout_101 cols_2 preload_style_spinner\" id=\"us_grid_1\" style=\"--columns:2;--gap:1rem;\"><style>@media (max-width:767px){#us_grid_1{--columns:1!important}}.layout_101 .w-grid-item-h{}.layout_101 .usg_post_title_1{margin-bottom:1rem!important}.layout_101 .usg_vwrapper_2{width:100%!important;padding-bottom:1.5rem!important}.layout_101 .usg_post_image_1{margin-bottom:1.5rem!important;border-radius:0.5rem!important}.layout_101 .usg_post_custom_field_1{color:#05A2C0!important;font-size:1rem!important;font-weight:600!important;margin-bottom:0.5rem!important}.layout_101 .usg_post_taxonomy_1{color:#7A8C97!important;font-size:1rem!important;font-weight:400!important}<\/style><div class=\"w-grid-list\">\t<article class=\"w-grid-item size_1x1 post-43801 us_portfolio type-us_portfolio status-publish has-post-thumbnail hentry us_portfolio_category-omnichannel\" data-id=\"43801\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_left valign_justify\" style=\"--vwrapper-gap: 0rem;\"><div class=\"w-vwrapper usg_vwrapper_2 align_none valign_top\" style=\"--vwrapper-gap: 0rem; --vwrapper-parent-gap: 0rem;\"><div class=\"w-post-elm post_image usg_post_image_1 has_ratio\"><a href=\"https:\/\/hybridagency.be\/en\/case\/gamma\/\" aria-label=\"Gamma x Hybrid: towards an optimal digital omnichannel strategy\"><img decoding=\"async\" width=\"640\" height=\"360\" data-src=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2023\/01\/view.jpg\" class=\"attachment-woocommerce_single size-woocommerce_single wp-post-image lazyload\" alt=\"Gamma\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/360;\" \/><\/a><div style=\"padding-bottom:66.6667%\"><\/div><\/div><span class=\"w-post-elm post_custom_field usg_post_custom_field_1 has_text_color type_text klantnaam\"><span class=\"w-post-elm-value\">Gamma<\/span><\/span><h4 class=\"w-post-elm post_title usg_post_title_1 color_link_inherit\"><a href=\"https:\/\/hybridagency.be\/en\/case\/gamma\/\">Gamma x Hybrid: towards an optimal digital omnichannel strategy<\/a><\/h4><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple\"><span class=\"term-333 term-omnichannel\">Omnichannel<\/span><\/div><\/div><a class=\"w-btn us-btn-style_2 usg_btn_1 icon_atright\" href=\"https:\/\/hybridagency.be\/en\/case\/gamma\/\"><span class=\"w-btn-label\">Learn more<\/span><i class=\"fas fa-chevron-right\"><\/i><\/a><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-45930 us_portfolio type-us_portfolio status-publish has-post-thumbnail hentry us_portfolio_category-e-commerce us_portfolio_category-omnichannel\" data-id=\"45930\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_left valign_justify\" style=\"--vwrapper-gap: 0rem;\"><div class=\"w-vwrapper usg_vwrapper_2 align_none valign_top\" style=\"--vwrapper-gap: 0rem; --vwrapper-parent-gap: 0rem;\"><div class=\"w-post-elm post_image usg_post_image_1 has_ratio\"><a href=\"https:\/\/hybridagency.be\/en\/case\/ava\/\" aria-label=\"AVA &#038; Hybrid: a digital transformation with tangible impact\"><img decoding=\"async\" width=\"2560\" height=\"1707\" data-src=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/06\/9d86d40137bc1c2d803047737874ed9eb25894eb_VERHUIZEN_060_1-scaled.webp\" class=\"attachment-woocommerce_single size-woocommerce_single wp-post-image lazyload\" alt=\"AVA\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 2560px; --smush-placeholder-aspect-ratio: 2560\/1707;\" \/><\/a><div style=\"padding-bottom:66.6667%\"><\/div><\/div><span class=\"w-post-elm post_custom_field usg_post_custom_field_1 has_text_color type_text klantnaam\"><span class=\"w-post-elm-value\">AVA<\/span><\/span><h4 class=\"w-post-elm post_title usg_post_title_1 color_link_inherit\"><a href=\"https:\/\/hybridagency.be\/en\/case\/ava\/\">AVA &#038; Hybrid: a digital transformation with tangible impact<\/a><\/h4><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple\"><span class=\"term-335 term-e-commerce\">E-commerce<\/span><b> | <\/b><span class=\"term-333 term-omnichannel\">Omnichannel<\/span><\/div><\/div><a class=\"w-btn us-btn-style_2 usg_btn_1 icon_atright\" href=\"https:\/\/hybridagency.be\/en\/case\/ava\/\"><span class=\"w-btn-label\">Learn more<\/span><i class=\"fas fa-chevron-right\"><\/i><\/a><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n<\/div>\t<div class=\"w-grid-preloader\">\r\n\t\t<div class=\"g-preloader type_1\">\r\n\t\t\t<div><\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\t<div class=\"w-grid-json hidden\" onclick='return {&quot;action&quot;:&quot;us_ajax_grid&quot;,&quot;infinite_scroll&quot;:0,&quot;max_num_pages&quot;:1,&quot;pagination&quot;:&quot;none&quot;,&quot;template_vars&quot;:{&quot;columns&quot;:&quot;2&quot;,&quot;exclude_items&quot;:&quot;none&quot;,&quot;img_size&quot;:&quot;default&quot;,&quot;ignore_items_size&quot;:0,&quot;items_layout&quot;:&quot;101&quot;,&quot;items_offset&quot;:&quot;1&quot;,&quot;load_animation&quot;:&quot;none&quot;,&quot;overriding_link&quot;:&quot;%7B%22url%22%3A%22%22%7D&quot;,&quot;post_id&quot;:0,&quot;query_args&quot;:{&quot;ignore_sticky_posts&quot;:1,&quot;post_type&quot;:&quot;any&quot;,&quot;post__in&quot;:[&quot;43801&quot;,&quot;45930&quot;],&quot;posts_per_page&quot;:&quot;2&quot;},&quot;orderby_query_args&quot;:{&quot;orderby&quot;:{&quot;post__in&quot;:&quot;ASC&quot;},&quot;order&quot;:&quot;ASC&quot;},&quot;type&quot;:&quot;grid&quot;,&quot;us_grid_post_type&quot;:&quot;ids&quot;,&quot;us_grid_ajax_index&quot;:1,&quot;us_grid_filter_query_string&quot;:null,&quot;us_grid_index&quot;:1,&quot;page_args&quot;:[],&quot;lang&quot;:&quot;en&quot;}}'><\/div>\r\n\t<\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row hide_on_default hide_on_laptops hide_on_tablets via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-separator size_medium\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_1\" href=\"\/en\/cases\/\"><span class=\"w-btn-label\">See all our cases<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_4e3ce60a height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>The successes of retailers<\/h2>\n<p>Our clients are retailers with a capital R. An omnichannel approach is crucial for the survival of their business. That transformation brings many extra advantages:<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_grid cols_3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:1rem;\"><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>One experience<\/h5>\n<p>Customers no longer just choose products but a consistent brand experience. They can shop whenever and wherever they want.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Efficiency<\/h5>\n<p><span data-metadata=\"&lt;!--(figmeta)eyJmaWxlS2V5IjoidFhZUkhQaG5oa2hpQzNWcE5pVDRyTCIsInBhc3RlSUQiOjM5MDgzMTY3NCwiZGF0YVR5cGUiOiJzY2VuZSJ9Cg==(\/figmeta)--&gt;\"><\/span>The percentage of duplicate work drops drastically. It becomes easier to manage stocks, products, and information in one place.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Loyal customers<\/h5>\n<p>Do you offer your customers transparency and service? Then you increase the chance of a sustainable relationship with these returning consumers.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_grid cols_3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:1rem;\"><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Digital transformation<\/h5>\n<p>For many retailers, an omnichannel strategy is the starting point of digital transformation. It provides them with the direction they need.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Insights<\/h5>\n<p><span data-metadata=\"&lt;!--(figmeta)eyJmaWxlS2V5IjoidFhZUkhQaG5oa2hpQzNWcE5pVDRyTCIsInBhc3RlSUQiOjM5MDgzMTY3NCwiZGF0YVR5cGUiOiJzY2VuZSJ9Cg==(\/figmeta)--&gt;\"><\/span>You get to know your customers better and can strengthen the bridge between online and offline. This allows you to measure the results of all your omnichannel efforts.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Maximum potential<\/h5>\n<p>As an omnichannel retailer, you\u2019re present both online and offline. That way, you can fully maximize potential.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_1\" href=\"\/en\/contact-us\/\"><span class=\"w-btn-label\">Make an appointment with our experts<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_37be76d7 height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>How we create a powerful strategy<\/h2>\n<p>Hybrid combines your insights and knowledge with the expertise of our retail experts. Together, we design a targeted omnichannel strategy and determine the actions needed for a successful transition. We do this through an all-encompassing process:<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs accordion toggle_style_1 remove_indents\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section active\" id=\"o510\"><button type=\"button\" class=\"w-tabs-section-header active\" aria-controls=\"content-o510\" aria-expanded=\"true\"><h5 class=\"w-tabs-section-title\">Intake<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o510\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We conduct several exercises to gain the right insights into your company, customers, sector, and approach.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"h65a\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-h65a\" aria-expanded=\"false\"><h5 class=\"w-tabs-section-title\">Analysis<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h65a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We match your insights with the available data. For this, we use your data, market data, and competitor data.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k78a\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-k78a\" aria-expanded=\"false\"><h5 class=\"w-tabs-section-title\">Audit<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k78a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The Performance Audit provides a clear picture of your channels, messages, and results. This way, we discover all omnichannel opportunities.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"h901\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-h901\" aria-expanded=\"false\"><h5 class=\"w-tabs-section-title\">Growth<\/h5><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h901\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Ready to seize all opportunities? Then our marketers take over. They translate all opportunities into campaigns and results.<\/p>\n<p>Our all-encompassing approach ensures you gain the right insights, achieve results, and make better use of omnichannel opportunities.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image us_custom_ff58f711 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"768\" data-src=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid2-1024x768.png\" class=\"attachment-large size-large lazyload\" alt=\"Hybrid\" data-srcset=\"https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid2-1024x768.png 1024w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid2-300x225.png 300w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid2-150x113.png 150w, https:\/\/hybridagency.be\/wp-content\/uploads\/2025\/09\/Hybrid2.png 1600w\" data-sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/768;\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_1\" href=\"\/en\/contact-us\/\"><span class=\"w-btn-label\">Request your intake now<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>What if you choose Hybrid?<\/h2>\n<p>Our strategic experts know the retail world inside and out. This allows them to better capitalize on opportunities in this changing market.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_grid cols_3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:1rem;\"><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Physical meets online<\/h5>\n<p>We don\u2019t focus on an online-only approach but leverage the strengths of both channels. This way, we contribute maximally to omnichannel retail.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>E-commerce<\/h5>\n<p><span data-metadata=\"&lt;!--(figmeta)eyJmaWxlS2V5IjoidFhZUkhQaG5oa2hpQzNWcE5pVDRyTCIsInBhc3RlSUQiOjM5MDgzMTY3NCwiZGF0YVR5cGUiOiJzY2VuZSJ9Cg==(\/figmeta)--&gt;\"><\/span>E-commerce is the central point of omnichannel retail. We look beyond the classic webshop and also explore other opportunities (like marketplaces) to build an e-commerce success story.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Marketing &amp; strategy<\/h5>\n<p>Our strategists work closely with our marketers. This way, we always keep an eye on the bigger picture during execution.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_grid cols_3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:1rem;\"><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>The right expertise<\/h5>\n<p>Our team members are all T-shaped marketers. They have general digital knowledge and deep expertise in their specific fields.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_33d58078 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Sustainability<\/h5>\n<p>Omnichannel is a mindset shift. We help build a sustainable omnichannel approach and mindset within your retail environment.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_6a816693 has_bg_color\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Talent as a Service (TaaS)<\/h5>\n<p>Need different expertise temporarily? We switch experts based on your needs. This way, our experts can make the biggest difference.<\/p>\n<\/div><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2 us_custom_32aba562 icon_atright\" href=\"\/en\/our-hybrid-taas-approach\/\"><span class=\"w-btn-label\">Discover our TaaS approach<\/span><i class=\"fas fa-chevron-right\"><\/i><\/a><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_1\" href=\"\/en\/contact-us\/\"><span class=\"w-btn-label\">Planning? Let\u2019s meet up<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"We were facing a gigantic challenge. The webshop had just gone live and we immediately had to compete with major players. We really needed a partner who not only executes, but also thinks along with us and helps us grow. Laurens Sanders, Former Director of Marketing &amp; E-commerce at AVA Challenge When AVA decided to...","protected":false},"author":1,"featured_media":46450,"parent":43681,"menu_order":47,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-43713","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Omnichannel Retail with a Targeted Digital Strategy | Hybrid<\/title>\n<meta name=\"description\" content=\"The retail world is changing at lightning speed. 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